This is a B2B place to interact with Archibus Solution Center Hosting Services (AscHS), as reseller (Archibus Business Partner) or as a Provider.
Which profiles of users are targeted by this portal?
This portal is targeting AscHS resellers, meaning Archibus Implementers, or ABPs worldwide;
and our main provider: Archibus by Eptura.
Our SUPPORT team and the credentials to contact us.
'The Project' is the point of reference, and the corner stone for us, to track all the information and provide our services.
From your Projects page, it is possible to track:
PRODUCTS & SERVICES
To access to the list of current and historical services and products included in every project.
Archibus POs
This section, for Eptura and Internal (AscHS) only, permits us to have a pathway for the Purchase Orders from AscHS to Eptura or other vendors.
ISSUES (cases)
Where to request specific actions or report a case to AscHS, and follow the resolution process.
ACTIVITIES
Form here, you can track the actions executed by AscHS in every one of your projects, usually related with requested issues, and understand the cost and billability, if any, of our activities.
Billing & INVOICES
To follow the bills of a project and their balanced status.
For invoices, there is also the option to see all your Bills, in one full list, and see the status, not requiring to access project by project.
We have been automatizing in this Portal our Procurement Process. It is worth to understand the procedure by review this graphical page.
We have been making simple a complex pricing model. Review here the components that are compiled in our Service Price and Costs.
Our price and service model is FLEXIBLE. It is possible to add or upgrade services before the preiod of Term Based Contract (usually 3 years). But, how it affects and it is calculated the Yearly Escalation. See here details and explanation.